End-to-End IT, Network, and Telecom Services from One Certified Team
Design, installation, and ongoing support for infrastructure, cloud, telecom, and security—all under one roof.
Comprehensive IT Capabilities
Our team handles every phase of your IT lifecycle, from initial assessment and design through deployment, configuration, and long-term support.
What We Deliver
- Single partner for infrastructure, cloud, telecom, and security
- Design, installation, and ongoing support under one roof
- Standards-based cabling and configuration for reliability
- Managed monitoring and proactive issue resolution
- Certified expertise across all major platforms and vendors
Our Service Philosophy
We believe in building long-term partnerships. That means understanding your environment, communicating clearly about risks and timelines, and staying with you through every phase—from planning to maintenance.
The same certified team that designs your solution will configure, test, and support it. No hand-offs to unknown third parties.
Network & Infrastructure
Enterprise-grade network design, deployment, and optimization
Capabilities
- Network architecture design and planning
- Cisco routing and switching deployment
- VLAN segmentation and network security
- Redundancy and failover configuration
- Wireless network design and optimization
- Network performance monitoring and tuning
- LAN/WAN connectivity solutions
- SD-WAN implementation and management
Outcomes
Reliable connectivity: High-availability architecture minimizes downtime and keeps your operations running.
Secure segmentation: Proper network isolation protects sensitive data and reduces risk exposure.
Scalable foundation: Infrastructure designed to support growth without costly rework.
Performance visibility: Continuous monitoring helps identify and resolve bottlenecks before they impact users.
Telecom & Cabling
Structured cabling, VoIP systems, and RF wireless solutions
Capabilities
- Structured cabling design and installation (Cat5e, Cat6, Cat6a)
- Fiber optic cabling and termination
- VoIP phone system deployment and configuration
- RF wireless engineering and site surveys
- Telecom tower support and maintenance
- Security camera and surveillance system installation
- Audio/visual system integration
- Cable testing, certification, and documentation
Outcomes
Standards-compliant infrastructure: All cabling meets or exceeds TIA/EIA and BICSI standards for performance and reliability.
Clear communication systems: VoIP solutions reduce costs while improving collaboration and call quality.
RF coverage and optimization: Wireless systems engineered for reliable connectivity across your facility or campus.
Complete documentation: Detailed records and labeling make future maintenance and expansion easier.
Cloud & Managed IT
Cloud migration, hosting, and proactive managed services
Capabilities
- AWS and Azure cloud architecture and migration
- VMware virtualization and private cloud
- Hybrid cloud strategy and integration
- Managed services with 24/7 monitoring
- Proactive patch management and updates
- Backup and disaster recovery solutions
- Cloud cost optimization and governance
- Help desk and remote support
Outcomes
Modern, scalable infrastructure: Cloud platforms provide the flexibility to scale resources up or down as needs change.
Reduced maintenance burden: Managed services handle monitoring, patching, and support so your team can focus on core business.
Business continuity: Robust backup and disaster recovery keep your data safe and operations resilient.
Cost predictability: Managed service agreements provide clear monthly costs with no surprise bills.
Security & Compliance
Comprehensive security assessments and compliance support
Capabilities
- Security assessments and vulnerability scanning
- Firewall configuration and management
- Intrusion detection and prevention systems
- DoD cybersecurity compliance support
- NIST framework implementation
- Endpoint protection and antivirus management
- Security awareness training
- Incident response and forensics
Outcomes
Reduced risk exposure: Proactive security measures identify and close vulnerabilities before they're exploited.
Compliance confidence: Our team helps you meet DoD, NIST, and industry-specific security requirements.
Rapid threat response: Monitoring and incident response minimize impact when security events occur.
User awareness: Training programs reduce the likelihood of successful social engineering attacks.
Consulting & Assessments
Strategic guidance and technical evaluations
Capabilities
- IT infrastructure assessments
- Network architecture reviews
- Cloud readiness and migration planning
- Security posture evaluations
- Technology roadmap development
- Vendor selection and RFP support
- Disaster recovery planning
- Compliance gap analysis
Outcomes
Clear direction: Assessments provide actionable insights and prioritized recommendations.
Risk visibility: Understand where your environment is vulnerable and what to address first.
Informed decisions: Data-driven guidance helps you invest in the right solutions at the right time.
Vendor confidence: Independent evaluation ensures you select technology that fits your needs and budget.
Our Support & Response Model
How we keep your systems running smoothly
Request
Submit support requests via phone, email, or portal. Emergency issues get priority routing to our on-call team.
Assess
Our team reviews the issue, gathers details, and determines the appropriate response level and timeline.
Implement
We execute the solution remotely or onsite, test thoroughly, and document the resolution for future reference.
Support
Ongoing monitoring, proactive maintenance, and regular check-ins ensure continued performance and stability.
Frequently Asked Questions
Timelines vary based on project scope. Small network upgrades or cabling projects often complete in 1-2 weeks. Larger infrastructure deployments, cloud migrations, or multi-site rollouts may take 4-12 weeks. We provide detailed timelines during the assessment phase.
We offer both project-based and managed service pricing. Project quotes include labor, materials, and ongoing support options. Managed services use monthly subscriptions based on the number of devices, users, and service level requirements. All pricing is transparent with no hidden fees.
Standard support is available Monday-Friday, 8am-6pm EST. Managed service clients receive 24/7 monitoring and emergency support. We offer after-hours and weekend project work when needed to minimize disruption to your operations.
We provide both remote and onsite support. Many issues can be resolved remotely for faster response. Physical infrastructure work, installations, and complex troubleshooting require onsite presence. We assess each situation and recommend the most efficient approach.
Our primary service area is Columbia, South Carolina and surrounding regions. We support clients across South Carolina and neighboring states for larger projects. Remote support and cloud services are available nationwide.
Yes. We are a certified Small and Minority Business with relevant NAICS codes and DoD cybersecurity certifications. We have experience supporting government and enterprise contracts with strict security and compliance requirements. Visit our Government page for more details.
We work alongside your existing team to augment capabilities, not replace staff. Many clients use us for specialized projects, security expertise, or overflow support while their internal team focuses on day-to-day operations. We're flexible and adapt to your organizational structure.
Government & Enterprise Contracting
iPro is a certified Small and Minority Business partner qualified for government IT projects. We maintain relevant NAICS codes and security certifications for sensitive environments.
View Government CapabilitiesReady to Discuss Your IT Project?
Schedule a consultation to review your network, telecom, cloud, or security needs. Free initial assessment for qualified projects.